August 4, 2003 --
DotcomScoop.com
JOSH Kelley has a hit on his hands. The 22-year- old
Georgian's major-label debut has cracked Billboard's Top 200, and he
recently finished a tour opening for Third Eye Blind.
But for Kelley and his label, Hollywood Records, the
greatest success has come online - at, of all places,
WalMart.com.
That's where the traditional promotional street team is being
replaced by a low-cost tool that may very well change the way record
labels market music. And WalMart.com is where Kelley has a top 10
album.
"For less than $10,000 total, we reach 50,000 people a day
online," said Ken Bunt, vice president of new media strategy and
development for Hollywood Records.
"And we know who is listening to the music, and who is buying
it."
What Hollywood is doing sounds simple: The label is replacing
street teams - groups of fans who hand out free CD samplers - with
an online street team.
Using popular Flash technology, Hollywood has created
"microsites," complete with media players, that it distributes free
to fan Web sites and to WalMart.com affiliates.
The label also pays to place links to the microsites as
advertising on such popular Web sites as Fark.com and
CollegeHumor.com.
The media player streams anywhere from three songs to a full
album - giving listeners a chance to sample songs and to gain
exposure to new artists.
Consumers can then purchase an album at WalMart.com, which allows
its affiliate Web sites to link to or install the microsite as free
content.
While the idea sounds simple enough, few record labels have found
a way to effectively market music online and to push consumers to
actually buy physical product.
"When you really think about a record label, the online division
is the only one that reaches the consumer directly," Bunt says.
"We've found a very effective way to market online, and we know
we're selling records because of it. We know people are listening
and buying based on this program."
With the pending proliferation of legitimate download music
services, record labels are faced with increasing challenges.
Traditionally, the labels have marketed to radio and to
retailers, relying on these partners to promote individual releases.
But that marketing power has shrunk because of illegal
file-swapping online, retail store closings and Clear Channel's
stranglehold on the nation's radio stations.
"I see this idea catching on," Bunt says. "Some labels are doing
it now, but no one is syndicating it the way we are.
"The natural extension of this will be to funnel customers to a
digital music store instead of dumping them somewhere to buy a
physical CD," he adds. "We'll market directly into the digital music
stores."
For Hollywood and the rest of the music industry, marketing
directly into digital music stores may be the only option they have
in the future.
* Please send e-mail to: bsilverman@nypost.com